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I read everything that comes in through the form myself, whether you're an agent trying to figure out call quality, an agency owner looking at your lead mix, or a marketer wanting to talk about volume and pricing.
There's no phone line to sit on hold for and no inbox address to guess at here. The form on this site is the way in. Give us your name and email, tell us a bit about what you're working on or what you want to know, and it'll land in front of me.
I try to get back to people within a business day or two. If it's a busy stretch, it might take a little longer, but nothing gets ignored.
Fill out the form whenever you're ready. I'd rather hear what's actually going on with your calls and your leads than have you guess at what I already know.