Editorial / review policy
I built this site to help agents and agencies make better decisions about insurance calls, specifically auto, health (u65), Medicare, life, and final expense. That means the content here needs to be accurate and useful, not filler written to rank on a keyword.
Here's how it actually gets made. Research starts with primary sources where they exist: carrier rules, state insurance department guidance, CMS materials for Medicare content, and public data on call volume and lead behavior. I pull from what I've seen firsthand running Ringba and working alongside agents and agencies buying and selling calls every day.
Some drafting work is assisted by AI tools. I'm not going to pretend otherwise. AI helps organize research and speed up first drafts. But nothing publishes without a human reviewing it for accuracy, tone, and whether it actually reflects how this industry works day to day. If a draft doesn't hold up to that review, it gets rewritten or scrapped.
Sources get linked or cited where it matters, particularly for anything regulatory or compliance-related, since rules around insurance calls and telemarketing change and vary by state. I'd rather point you to the actual source than ask you to trust my summary of it.
Insurance rules, carrier requirements, and compliance standards shift. When something on this site goes out of date or turns out to be wrong, it gets corrected. Significant updates will be noted on the article itself.
If you spot an error, see something that's gone stale, or have a correction to suggest, use the contact form on the site. I read those and take them seriously.